Privacy Policy – jilibt: How We Protect Your Data

1. Who We Are

jilibt (operated under jilibt.app) is an online gaming and sports betting platform serving players across the Philippines. When this Privacy Policy says "jilibt," "we," "our," or "us," it refers to the operators of the jilibt platform. When it says "you" or "your," it means any person who visits, registers on, or uses the jilibt website or related services.

We are committed to protecting your privacy and handling your personal data responsibly. This jilibt Privacy Policy explains what information we gather, why we collect it, how we use it, and how long we keep it. We encourage every kabayan who uses our platform to read this document carefully.

2. What Information We Collect

jilibt collects personal data in the following categories:

• Registration Data: Full name, date of birth, email address, mobile number, and a username you choose when you create your jilibt account.
• Identity Verification (KYC) Data: Government-issued ID (e.g., PhilSys, UMID, passport, driver's licence), selfie photo, and proof of address where required by law or for account verification purposes.
• Financial Data: GCash number, Maya account, bank account details (BDO, BPI, UnionBank, or similar), and transaction history related to deposits and withdrawals. We do not store full card numbers — these are tokenised through our payment processor.
• Device & Technical Data: IP address, browser type and version, operating system, device identifiers, session timestamps, and referring URLs collected automatically when you visit jilibt.app.
• Gameplay Data: Game history, bet amounts, win/loss records, bonus usage, and session duration — used for account integrity, responsible gaming monitoring, and improving our services.
• Communications Data: Messages you send to our customer support team via chat, email, or any other contact channel.

We collect only what is necessary for the purposes described below. If a piece of information is not needed, we simply do not ask for it.

3. Why We Collect Your Information

jilibt processes your personal data for the following legitimate purposes:

• Account Creation & Management: To create your jilibt account, verify your identity, and keep your profile updated.
• Service Delivery: To allow you to play games, place bets, deposit funds, and withdraw winnings on the jilibt platform.
• Legal Compliance: To meet anti-money laundering (AML) requirements, Know Your Customer (KYC) obligations, and any other regulatory requirements applicable to licensed online gaming platforms in the Philippines.
• Security & Fraud Prevention: To detect and prevent fraudulent activity, protect your account from unauthorised access, and maintain the integrity of the jilibt platform.
• Responsible Gaming: To monitor gameplay patterns and provide tools such as deposit limits and self-exclusion to support healthy, responsible gaming habits.
• Customer Support: To respond to your inquiries, resolve disputes, and provide assistance when you reach out to the jilibt support team.
• Marketing Communications: To send you promotional offers, bonus updates, and news about jilibt — but only if you have opted in, and always with an easy opt-out option.
• Platform Improvement: To analyse usage patterns and improve the jilibt user experience, fix bugs, and develop new features.

4. Legal Basis for Processing

Under applicable data protection laws and the Republic Act No. 10173 (Data Privacy Act of 2012) of the Philippines, jilibt processes your data on the following legal grounds:

• Contractual necessity — processing needed to fulfil your jilibt account agreement.
• Legal obligation — compliance with Philippine gaming regulations and AML laws.
• Legitimate interest — fraud prevention, platform security, and service improvement.
• Consent — for marketing emails and optional data collection, where you have explicitly agreed.

5. How We Share Your Information

jilibt does not sell, rent, or trade your personal information. We share data only in the following limited and necessary circumstances:

• Payment Processors: GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet partners, and card networks (Visa/Mastercard) receive the minimum data required to process your transactions.
• Identity Verification Providers: Trusted third-party KYC partners may receive your ID documents solely for the purpose of verifying your identity.
• Regulatory Authorities: We may disclose your data to the Philippine Amusement and Gaming Corporation (PAGCOR), law enforcement agencies, or courts when required by law.
• Service Providers: Hosting, analytics, and customer support platforms we use operate under strict data processing agreements and are prohibited from using your data for their own purposes.
• Business Transfers: In the unlikely event of a merger or acquisition, user data may be transferred to the successor entity, and you will be notified in advance.

Every third party we work with is bound by confidentiality obligations. We never share more data than is strictly necessary for the task at hand.

6. Cookies and Tracking Technologies

jilibt uses cookies and similar technologies to keep your session active, remember your preferences, and understand how players interact with the site. The types of cookies we use are:

• Essential Cookies: Required for the site to function. Without these, you cannot log in or play games. These cannot be disabled.
• Performance Cookies: Help us understand which pages are most visited and how users navigate the site, so we can improve the jilibt experience.
• Functional Cookies: Remember your settings, such as language preferences and display options.
• Marketing Cookies: Used only with your consent to show you relevant jilibt promotions. You can opt out at any time through your account settings or browser settings.

You can manage cookie preferences through your browser. Note that disabling essential cookies may affect your ability to use the platform.

7. How Long We Keep Your Data

jilibt retains your personal data for as long as your account is active and for a reasonable period afterwards to comply with legal and regulatory obligations. Specifically:

• Account and KYC data: Retained for a minimum of five (5) years after account closure, as required by Philippine AML regulations.
• Transaction records: Kept for at least five (5) years per financial compliance requirements.
• Support communications: Retained for two (2) years from the date of the last interaction.
• Marketing data: Deleted promptly upon opt-out or account deletion request.

After the applicable retention period, your data is securely deleted or anonymised so it can no longer identify you.

8. Security Measures

jilibt employs industry-standard security measures to protect your personal data, including:

• 256-bit TLS/SSL encryption for all data in transit.
• AES-256 encryption for sensitive data stored in our databases.
• Multi-factor authentication (MFA) options for your account.
• Regular security audits and penetration testing by independent third parties.
• Strict role-based access controls — only authorised personnel can access personal data, and only when necessary.
• Real-time fraud detection and suspicious activity alerts.

No system is 100% impenetrable, but we invest heavily in keeping jilibt as secure as possible. We will notify you promptly in the event of a data breach that affects your personal information, as required by the National Privacy Commission (NPC).

9. Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jilibt:

• Right to Be Informed: You have the right to know what data we collect and how we use it — which is what this Privacy Policy is for.
• Right to Access: You can request a copy of the personal data we hold about you at any time.
• Right to Correction: If any of your data is inaccurate or outdated, you can ask us to correct it.
• Right to Erasure: You can request deletion of your personal data, subject to legal retention requirements.
• Right to Object: You can object to the processing of your data for marketing or other purposes based on legitimate interest.
• Right to Data Portability: You can request your data in a structured, machine-readable format for transfer to another service.
• Right to Complain: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your rights have been violated.

To exercise any of these rights, contact us at the details provided in Section 11 below. We will respond within 30 days of receiving a valid request.

10. Children's Privacy

jilibt is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you believe a minor has registered on jilibt without authorisation, please contact us immediately so we can take appropriate action, including deleting the account and any associated data.

11. Changes to This Privacy Policy

jilibt may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable laws. When we make significant changes, we will notify registered users via email and display a prominent notice on the jilibt website. The "Last Updated" date at the top of this document will always reflect the most recent version. We encourage you to review this policy periodically to stay informed.